Betting Rules

1. General betting conditions

These rules apply to bets placed through the Spinit Casino website or any related service made available to eligible customers. They are intended to provide a clear explanation of how bets are accepted, recorded, settled and reviewed. Different games, markets or promotional offers may have additional rules. Where a specific game rule or promotion term applies, that information should be read together with these general rules.

You are responsible for reading the relevant information before placing a bet. This includes the game instructions, odds or wagering information displayed on the website, any minimum or maximum conditions shown at the time, and the applicable promotional terms. If information is unclear, do not place the bet until you understand the relevant conditions.

• You must be legally permitted to use online gambling services in the place where you are located.
• You must provide accurate, current and complete information when registering and when using your account.
• You must use only your own account and must not allow another person to access or use it.
• You must keep your login details confidential and notify Spinit Casino if you suspect unauthorised access.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to interfere with the website, manipulate a game or exploit a technical error.

Spinit Casino may carry out identity, age, payment method and account checks. These checks help protect customers, support legal and regulatory obligations, and prevent fraud or misuse. You may be asked to provide information or documents before certain account functions can be completed. If requested information is not provided, an account or transaction may be restricted, suspended or reviewed.

You should not gamble if you are under the legal gambling age, affected by alcohol or other substances, or unable to make clear and informed decisions. Gambling should be treated as entertainment rather than a way to make money or recover losses.

2. Placing and confirming bets

A bet is generally placed by selecting an available game, market, outcome or wager option, entering the desired stake and confirming the instruction through the website. Before confirming, review the selection, stake, potential return where displayed, and any applicable conditions. You are responsible for checking that the details are correct before submitting the bet.

A bet is not accepted merely because you have selected an option or entered a stake. It must be successfully received and recorded by the website. A confirmation message, bet reference or record in your account may indicate that the instruction has been accepted. If no confirmation is shown, check your account history before attempting to place the same bet again.

Bet acceptance and transaction records

The account record maintained by Spinit Casino is the primary record of bets placed through the service, subject to correction where there is an obvious error or a technical issue. You should keep your own record of important transactions and review your account history regularly. If you notice an unfamiliar bet, incorrect balance or other account issue, report it promptly through the available support process.

A bet may be refused, limited, cancelled or voided where this is necessary because of a technical error, interrupted connection, incorrect price or game information, suspected fraud, duplicate instruction, account restriction, payment issue or another legitimate operational reason. Where a bet is affected, the outcome will be handled according to the relevant game rules and applicable terms.

Errors and technical interruptions

If an obvious error affects a displayed price, game result, balance, settlement or other information, Spinit Casino may correct the error and take reasonable action to place the account in the position it should have been in had the error not occurred. This may include voiding an affected bet or adjusting an incorrectly credited amount. You must not knowingly take advantage of an error.

Internet connections, devices and third-party networks can experience delays or interruptions. Spinit Casino is not responsible for instructions that are not received or recorded because of a failure outside its reasonable control. Do not assume that a bet has been cancelled because the website is slow or disconnected. Check the account record once service is restored.

3. Results, settlement and account balances

Bets are settled using the official result or outcome applicable to the relevant game or market. The rules displayed for that game explain how winning, losing, tied, cancelled or incomplete outcomes are treated. Some games may use random outcomes, while other betting products may rely on an official event result or another stated settlement source.

1. The outcome is determined according to the rules shown for the relevant game or market.
2. The bet is recorded as a win, loss, void, refund or other applicable status.
3. Any return is calculated according to the accepted stake and the terms displayed when the bet was placed.
4. The result and resulting balance are shown in the account record when processing is complete.
5. If a result is corrected by the relevant source or a clear error is identified, the settlement may be reviewed and adjusted.

A bet may be declared void where the relevant event, game or market cannot be completed, where there is no valid result, or where the specific rules state that a void outcome applies. A void bet normally does not count as a win or loss, although any related promotion or wagering condition may be treated according to the terms of that offer.

Account balances may include deposited funds, winnings, returned stakes, promotional funds or amounts subject to review. Different types of funds may have different use or withdrawal conditions. Check the information provided with the relevant transaction or offer before using funds. An amount displayed in an account does not remove the need to complete applicable verification or compliance checks.

If a settlement appears incorrect, contact Spinit Casino through the support channel available on the website and provide the relevant bet reference, date, game or market and a clear description of the concern. Reviews may require account information or supporting records. A correction may be made where the review confirms a processing, technical or settlement error.

4. Cancellations, disputes and responsible gambling

Cancellations and changes

Once a bet has been accepted, it generally cannot be changed or cancelled unless the relevant game rules or website feature expressly allow it. Selecting the wrong game, outcome or stake does not automatically create a right to cancel an accepted bet. Review every instruction carefully before confirmation.

Complaints and disputes

If you have a question or complaint about a bet, transaction or result, raise it as soon as possible using the contact method shown on the website. Include enough information to identify the issue, but do not send passwords or unnecessary sensitive information. Spinit Casino may review account records, system logs, game information and other relevant material when assessing a complaint.

Complaints are considered according to the applicable terms, game rules and legal requirements. If the issue cannot be resolved through the initial review, further escalation information may be provided where available. Nothing in these rules limits any rights you may have under applicable Australian consumer or other laws.

Play within your limits

Gambling should be enjoyable and affordable. Set a budget before you begin, decide how long you will play, and avoid increasing stakes to chase losses. Take regular breaks and stop when gambling is no longer fun. Never borrow money, use essential household funds or gamble to solve financial problems.

• Set deposit, spending or session limits where account tools make them available.
• Consider a time-out or account closure if you need a break from gambling.
• Do not gamble when upset, stressed, tired or under the influence of alcohol or drugs.
• Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
• Seek help from an appropriate gambling support service if you are concerned about your gambling.

Spinit Casino may apply account restrictions, verification measures or other responsible gambling safeguards where appropriate. These measures are designed to support safer use of the service and may affect access to betting or account functions. The website’s responsible gambling information provides further guidance on available tools and support options.

These Betting Rules may be updated from time to time to reflect changes to the service, games, legal requirements or operational procedures. The current version published on the website applies to future use. Keep a copy for your records and review the rules periodically.