Terms & Conditions

1. About these terms

These Terms & Conditions form an agreement between you and the operator of Spinit Casino. They apply to your access to and use of the website, your player account, deposits, withdrawals, games, promotions and any other services made available through the site. Additional terms may apply to specific products or promotional offers. Where additional terms are provided, they should be read together with these terms. If there is any inconsistency, the specific terms for the relevant product or promotion may apply to that product or promotion.

Spinit Casino may update these terms from time to time to reflect changes to the website, services, legal requirements or business practices. The updated version will be made available on the website and will apply from the date stated, or from the date of publication where no other date is stated. You should review this page regularly. If you do not accept an update, you must stop using the services and contact the operator through the available website channels.

Eligibility and lawful use

You may use the services only if you are legally permitted to do so in the place where you are located. You are responsible for checking the gambling laws that apply to you before accessing the website. You must not use the services if online gambling is prohibited for you, if you are below the applicable legal gambling age, or if you are subject to a gambling exclusion or restriction that prevents participation.

You must use the website for personal entertainment and not for unlawful, fraudulent or commercial purposes. You must not attempt to interfere with the website, bypass security controls, introduce malicious code, use automated tools without permission, or access another person’s account. We may restrict or end access where we reasonably believe the website or services are being misused.

2. Accounts, identity and security

To use some or all services, you may need to create a player account and provide information that is accurate, complete and current. You must not create an account using a false identity, inaccurate information or another person’s details. You are responsible for updating your information when it changes and for responding to reasonable requests for verification.

The operator may carry out age, identity, location, payment, source-of-funds or other compliance checks. You agree to provide documents or information when reasonably requested. Until checks are completed, access to some services, transactions or account functions may be delayed, limited or suspended. Information is handled in accordance with the applicable privacy information published on the website.

• Keep your username, password and other account credentials confidential.
• Do not allow another person to use your account or payment method.
• Notify the operator promptly if you suspect unauthorised access or activity.
• Check account activity and transaction details regularly.
• Accept responsibility for activity carried out through your account where you have failed to keep your credentials secure.

You may have only one personal account unless the operator expressly permits otherwise. Duplicate, linked or improperly created accounts may be reviewed and may be closed. Where an account is closed, the operator may take steps that are permitted by applicable law and these terms, including reviewing transactions, promotions and any balance.

Suspension and closure

You may request closure of your account at any time through the available account or support process. The operator may suspend, restrict or close an account where required for legal, regulatory, security, responsible gambling, verification or operational reasons. This may include suspected fraud, money laundering, collusion, cheating, misuse of promotions, inaccurate information or activity that creates a risk to the operator or other customers.

If your account is suspended or closed, you must not open or use another account to avoid the restriction. Any remaining balance will be handled in accordance with applicable law, the results of relevant checks and these terms. You remain responsible for obligations that arose before closure.

3. Deposits, play and withdrawals

Available payment methods, minimum or maximum transaction amounts and any applicable conditions will be shown on the website or during the relevant transaction. You must use a payment method that belongs to you or that you are authorised to use. The operator may reject, reverse or investigate a transaction where it cannot be verified, appears irregular or does not meet the applicable requirements.

You should only deposit money that you can afford to lose. Deposited funds are intended for gaming and related account use and must not be used for unlawful activity. You should check all transaction details before confirming a deposit or withdrawal. Processing times may vary according to the payment method, verification requirements, banking providers and other circumstances. Any fees or conditions that apply will be communicated where relevant.

Games are played according to the rules displayed for the relevant game. You are responsible for checking the stake, game settings and any applicable information before confirming play. A game may be interrupted by technical, maintenance, connectivity or other issues. Where an error affects a game or transaction, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error.

You must not exploit a software fault, pricing error, technical issue or other unintended feature. You must also not use devices, software, strategies or methods intended to manipulate game results, payment processing or the operation of the website. Suspected irregular activity may result in a review, cancellation of affected activity or account action, subject to applicable law.

Promotions and bonuses

Promotions, bonuses, rewards and promotional games are subject to their own terms. Those terms may include eligibility criteria, time limits, qualifying activity, wagering requirements, restrictions, maximum values and rules about withdrawal. You should read the full promotional terms before opting in or participating. Unless expressly stated otherwise, promotional offers are limited, may not be combined and may be withdrawn or changed in accordance with their terms.

The operator may refuse, cancel or amend a promotion where there is a reasonable basis to believe that it has been abused, claimed in error, obtained through misleading information or used in breach of the applicable terms. You must not create accounts or coordinate activity for the purpose of obtaining an unfair promotional advantage.

4. Responsible gambling, privacy and general conditions

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Spinit Casino supports responsible gambling and may provide tools or information to help you manage your play. Depending on availability and applicable requirements, these may include deposit controls, session reminders, account limits, time-outs, self-exclusion and access to support resources. You should use the controls that are appropriate for you and seek independent assistance if gambling is causing concern.

You may request a break or account restriction through the available website process. A responsible gambling request may affect access to your account and may not be reversible immediately. You must not attempt to avoid a restriction by opening another account or using another person’s account. If you believe you may have a gambling problem, stop playing and seek help from an appropriate Australian support service or qualified professional.

Personal information is collected, used, stored and disclosed as described in the applicable Privacy Policy. By using the services, you acknowledge that information may be processed for account administration, payments, verification, security, customer support, responsible gambling, legal compliance and service improvement. You should read the Privacy Policy for further information about your rights and choices.

Website content and availability

The website and its content are provided for general information and entertainment. The operator aims to keep information accurate and services available, but does not guarantee that the website will always be uninterrupted, error-free, secure or available on every device. Planned or unexpected maintenance, third-party services, internet connections and other events may affect availability.

You are responsible for your device, internet connection, software and any costs associated with accessing the website. To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control, including telecommunications failure, device problems, cyber incidents, payment provider issues or other external interruptions.

Complaints and applicable requirements

If you have a question, concern or complaint, use the customer support or contact options made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You may be asked to complete verification before account information can be discussed.

Nothing in these terms is intended to exclude, restrict or replace any right or protection that cannot lawfully be excluded or restricted under applicable Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. These terms, together with any applicable additional terms and policies displayed on the website, govern your use of the services.