Responsible Gaming

Gamble responsibly

Responsible gambling means staying in control of how much you gamble, how often you play and how long you spend online. Before starting, decide what gambling means for you and set boundaries that fit your personal and financial circumstances. Treat your gambling budget as an entertainment expense, in the same way you might budget for a meal, a film or another leisure activity.

There is no guaranteed way to win at casino games. Outcomes are determined by the rules and operation of each game, and previous results do not predict future results. A winning session does not mean that another win is due, while a losing session cannot be recovered by continuing to play. Avoid chasing losses, increasing your stake to try to recover money or borrowing funds to gamble.

• Only gamble with money set aside for entertainment after essential expenses have been covered.
• Set a spending limit before you begin and stop when that limit has been reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from household bills, savings, rent, loan repayments and other financial commitments.
• Do not gamble when you are upset, stressed, tired, intoxicated or trying to escape personal problems.
• Do not regard gambling as employment, an investment or a reliable source of income.
• Never borrow money, sell possessions or use credit to continue gambling.
• Remember that you can choose not to gamble, even when games or promotions are available.

It can also help to discuss your boundaries with someone you trust. An independent perspective may make it easier to notice changes in your gambling and maintain the limits you have chosen.

Know the signs of concern

Gambling can become difficult to control for some people. Concern may develop gradually, so it is useful to pay attention to changes in your thoughts, feelings, finances and behaviour. You do not need to wait until gambling has caused serious harm before asking for help.

• Spending more time or money gambling than you intended.
• Repeatedly trying, and not managing, to cut down or stop.
• Chasing losses or feeling pressure to win back money.
• Thinking about gambling throughout the day or planning life around play.
• Feeling restless, irritable or anxious when attempting to stop.
• Hiding gambling activity, transactions or losses from family and friends.
• Using money intended for bills, food, savings or other necessities.
• Borrowing money or selling items to fund gambling.
• Arguing with people close to you because of gambling.
• Missing work, study, family responsibilities or social activities.
• Feeling guilty, ashamed, hopeless or distressed after gambling.
• Gambling to cope with stress, loneliness, boredom or other difficult emotions.

If any of these signs apply, stop playing and consider speaking with a qualified gambling support service or a health professional. Asking for support is a practical step, not a failure. If gambling is affecting your immediate safety or you are experiencing thoughts of self-harm, seek urgent help from emergency services or a crisis support service in Australia.

Tools and account controls

Account controls can help you manage your gambling before it becomes a problem. Depending on the features available for your account, you may be able to set deposit, spending or loss limits, impose time reminders, take a temporary break or request account closure. Read the terms of each setting carefully, including when it takes effect and whether it can be changed during the selected period.

Set limits before you play

Choose limits based on an amount you can comfortably afford to lose, rather than on an amount you hope to win. Consider daily, weekly and monthly spending, as well as the time you plan to spend playing. A limit should be treated as a firm boundary. Do not increase it simply because you have lost money or because you are on a winning streak.

Take a break

A temporary break can provide space to review your habits and decide whether gambling remains right for you. During a break, avoid opening other gambling accounts or using other services to continue playing. If you believe you need a longer or permanent break, request account closure or self-exclusion through the account support process. A closure or exclusion request should be made clearly and should not be used as a short-term way to pause before opening another account.

Protect your account

Keep your login information private and use a secure password. Do not allow another person to use your account, and do not use another person’s account. Account sharing can undermine personal limits and may create security, identity and payment risks. Review your account activity and payment records regularly, and contact support through the available website channels if something does not look right.

Support and safer play information

If you are worried about your gambling, support is available in Australia from specialist gambling-help services, counselling providers, financial counsellors, health professionals and trusted community organisations. These services can help you understand your options, make a plan, manage urges, address financial pressure and support conversations with family or friends. Many services provide confidential assistance, and you can ask about the options available in your state or territory.

You can also speak with someone you trust and ask them to help you maintain your boundaries. Practical steps may include removing saved payment methods, blocking gambling-related websites or applications, reviewing bank controls, handing over temporary control of finances to a trusted person, and avoiding situations that trigger gambling. Choose measures that are realistic for your circumstances and seek professional guidance where appropriate.

Spinit Casino encourages players to use available responsible gambling settings and to contact the site’s support team if they need assistance locating account controls or understanding a safer-play option. Support staff may explain the available process, but they cannot decide how much you should gamble or assess your personal circumstances. You remain responsible for making informed decisions and using the controls that are suitable for you.

Our commitment

We aim to provide clear information about gambling risks and available account controls, promote informed play and handle responsible gambling requests carefully. We may apply account checks or restrictions where required by applicable rules, our operating procedures or concerns about account activity. We will not present gambling as a solution to financial difficulty, suggest that losses can be recovered through further play or encourage a player to ignore their chosen limits.

Please remember that gambling is optional. If it stops being enjoyable, affects your finances or causes concern for you or someone close to you, stop playing and seek support. Review this page regularly, keep your limits up to date and make responsible gambling part of every decision to play.